These terms and conditions shall govern your use of our website.

By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website. If you [register with our website, submit any material to our website or use any of our website services], we will ask you to expressly agree to these terms and conditions.

You must be at least [18] years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least [18] years of age.

Filter Selection: When a customer seeks our advice about which product to order, we will do our best to point the customer in the right direction, however it is ultimately the customers responsibility to order the correct product. We take no responsibility for miscommunications or incorrect orders placed.

30 day Return Policy: If you return a product, shipping pre-paid within 30 days, we will be happy to give you a refund, excluding our shipping. As posted on www.ups.com, retail location, and a 15% restocking fee. All returns must first be authorized by the EzCleanFilter.com returns department and a return authorization number with return instructions must be sent to the customer first. To setup a return, please email Returns@EzCleanFilter.com. Credit will not be issued for any return that arrives damaged or used.

Address correction: Please be careful to input your correct shipping address when placing an order. If your ships and the address needs to be changed, a 5% address change fee will be applied to the order. If the customer inputs the wrong address when ordering and the package is sent back to us, the customer will be charged a shipping fee for the re-shipment.

Acceptable use:

You must not:

  • use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
  • use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity
  • use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
  • [conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent];
  • [access or otherwise interact with our website using any robot, spider or other automated means[, except for the purpose of [search engine indexing]]];
  • [violate the directives set out in the robots.txt file for our website]; or
  • [use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing)].
  • You must not use data collected from our website to contact individuals, companies or other persons or entities.
  • You must ensure that all the information you supply to us through our website, or in relation to our website, is [true, accurate, current, complete and non-misleading].

Limited warranties

We do not warrant or represent

  • the completeness or accuracy of the information published on our website;
  • that the material on the website is up to date; or
  • that the website or any service on the website will remain available.
  • We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
  • To the maximum extent permitted by applicable law and subject to Section 12.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

Limitations and exclusions of liability

Nothing in these terms and conditions will:

  • limit or exclude any liability for death or personal injury resulting from negligence;
  • limit or exclude any liability for fraud or fraudulent misrepresentation;
  • limit any liabilities in any way that is not permitted under applicable law; or
  • exclude any liabilities that may not be excluded under applicable law.
  • The limitations and exclusions of liability set out elsewhere in these terms and conditions:
  • govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
  • To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
  • We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
  • We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
  • We will not be liable to you in respect of any loss or corruption of any data, database or software.
  • We will not be liable to you in respect of any special, indirect or consequential loss or damage.
  • You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).