At EzCleanFilter.com, we do our very best to ship orders as fast as possible. Once your order is placed, an automated request is sent to one of our warehouses where your order is picked and packed. Most orders ship within 24 hours from the time it hits our system. However, some of the items we carry are special order items. These special order items can sometimes take 5-7 days to ship because we have to order them directly from the manufacture. But, most of the products we offer are always in stock. Almost everything on our website is regularly in stock and available for quick shipping. If you are ever in a rush to get your order, we recommend calling or emailing us to verify the item you need is available for immediate shipment.
30 day Return Policy: If you return a product, shipping pre-paid within 30 days, we will be happy to give you a refund, excluding our shipping as posted on www.ups.com, retail location, and minus a 15% restocking fee. All returns must first be authorized by the EzCleanFilter.com returns department and a return authorization number with return instructions must be sent to the customer first. To setup a return, please email Returns@EzCleanFilter.com. Credit will not be issued for any return that arrives damaged or used.
Credit will not be issued if:
- A product is sent back without prior authorization
- The returned products has been opened or used
- The item is returned after 30 days (unless we grant special authorize)